Sales CRM
End-to-end revenue workspace for teams selling software and services.
Learn moreFlagship Product · Enterprise CRM
Enterprise CRM That Grows Your Business
Manage leads, customers, quotations, invoices, projects, HR, finance, support, automation, and analytics from one powerful cloud platform — built for UAE, GCC, India, and global software-services teams.
Smart Software CRM
Revenue
AED 1.2M
Pipeline
AED 840K
Open tickets
12
Pipeline
Activity
Invoice sent
Lead qualified
Deal won
Win rate
68%
This quarter
Tasks due
3 urgent today
Demo environment ready
Trusted by businesses worldwide
0+
Companies
0+
Users
0+
Countries
0.0%
Uptime
0/7
Support
Why choose us
Why Choose Our CRM
Everything a modern services company needs to sell, deliver, bill, and retain — without stitching five tools together.
Sales Automation
Qualify, nurture, and close deals with guided pipelines built for UAE and GCC sales cycles.
Customer Management
One customer record for contacts, documents, invoices, and support history.
Lead Tracking
Capture website, referral, and partner leads with scoring and owner assignment.
Quotation Builder
Create branded AED quotations with line items, VAT, and one-click send.
Invoice Management
Issue, track, and reconcile invoices with payment status and PDF delivery.
Payment Tracking
Payment slips, bank references, and collection visibility for finance teams.
Project Management
Translate won deals into delivery projects with progress, owners, and budgets.
Employee Management
Directory, roles, and ownership across sales, delivery, and support.
Attendance
Track team availability for delivery capacity planning and HR compliance.
Payroll
Prepare payroll-ready employee records as you scale across branches.
HR
Centralize people operations alongside revenue and project delivery.
Document Management
Store agreements, quotations, and invoices with controlled access.
AI Insights
Surface pipeline risk, overdue invoices, and follow-up recommendations.
Workflow Automation
Trigger tasks, reminders, and emails when leads qualify or deals close.
Mobile Responsive
Run CRM from phone, tablet, or desktop without a separate app install.
Cloud Hosted
Secure cloud deployment with backups, encryption, and 99.9% uptime targets.
Platform
CRM Modules
A complete commercial operating system — from first lead to long-term support.
Lead Management
Capture, score, and convert inbound demand from Dubai to India.
Learn moreOpportunity Pipeline
Kanban stages from qualification to won with probability and value.
Learn moreQuotation Management
Professional proposals with tax, validity, and email delivery.
Learn moreInvoice Management
Billing, aging, and PDF invoices ready for finance.
Learn morePayments
Payment slips and collection status tied to client accounts.
Learn moreProjects
Delivery workstreams with budget, progress, and ownership.
Learn moreTask Management
Priorities, due dates, and assignees across projects.
Learn moreCalendar
Keep discovery calls and architecture reviews visible to the team.
Learn moreMeetings
Schedule client sessions and track agendas and outcomes.
Learn moreSupport Tickets
Priority queues for SLA-minded customer support.
Learn moreHR Management
People ops connected to delivery capacity.
Learn moreEmployees
Team directory with roles, locations, and status.
Learn moreAttendance
Presence data for planning and reporting.
Learn morePayroll
Foundation for compensation workflows as you scale.
Learn moreRecruitment
Track hiring pipelines for engineering and delivery roles.
Learn moreTraining
Onboard staff and track enablement programs.
Learn moreAsset Management
Inventory devices and software assets by employee.
Learn moreDocument Management
Contracts, MSAs, and compliance files in one vault.
Learn moreMarketing Automation
Campaign drafts, audiences, and send logs.
Learn moreEmail Campaigns
Nurture UAE software buyers with Resend-powered email.
Learn moreReports
Aging, win rates, and pipeline value in live charts.
Learn moreAnalytics
Conversion funnels from lead to opportunity to invoice.
Learn moreSettings
Branding, tax defaults, and company profile controls.
Learn moreRole Management
Super admin and admin access with secure session controls.
Learn moreAudit Logs
Activity timeline of key CRM events for accountability.
Learn moreAPI Integrations
Connect email, banking references, and future adapters.
Learn moreClient Portal
Roadmap-ready portal for quotations and invoices.
Learn moreProduct tour
Interactive CRM Preview
Explore the screens your team will use every day.
Executive CRM Overview
KPIs, revenue charts, and activity in one glance.
Live preview
Dashboard workspace
KPI strip
Production-ready UI patterns from the Smart Software CRM app.
Recent records
Production-ready UI patterns from the Smart Software CRM app.
Automation pulse
Production-ready UI patterns from the Smart Software CRM app.
Industries
Industries We Serve
Proven playbooks for software firms, contractors, institutes, and regulated industries across the UAE and beyond.
Capabilities
Key Enterprise Features
Governance, integrations, and intelligence that enterprise buyers expect.
AI DashboardReal-Time AnalyticsCustom ReportsKanban BoardsAutomationApproval WorkflowRole Based AccessMulti BranchMulti CompanyMulti CurrencyMulti LanguageDocument ManagementCloud BackupAPI IntegrationWhatsApp IntegrationEmail IntegrationGoogle CalendarMicrosoft 365StripeRazorpaySupabaseREST API
Lifecycle
CRM Workflow
A clear path from first conversation to long-term retention.
Lead
→Qualification
→Proposal
→Quotation
→Negotiation
→Contract
→Invoice
→Payment
→Project
→Support
→Retention
Compare
How We Compare
Enterprise capability without enterprise complexity or pricing surprises.
| Feature | Smart Software CRM | Salesforce | HubSpot | Zoho | Freshworks |
|---|---|---|---|---|---|
| Unlimited Users* | |||||
| Role Permissions | |||||
| Projects | |||||
| HR | |||||
| Payroll | |||||
| Training | |||||
| Document Management | |||||
| API | |||||
| Custom Branding | |||||
| Affordable Pricing | |||||
| AI Automation | |||||
| Responsive | |||||
| Cloud Hosting |
*Unlimited users available on Enterprise plans. Competitor capabilities vary by edition.
Social proof
What Customers Say
“We replaced three tools with Smart Software CRM. Our Dubai sales team now closes quotations and invoices from one workspace.”
Fatima Al Mansoori
Head of Commercial · Emirates Retail Group · UAE
Outcomes
Case Studies
Real business problems solved with Smart Software CRM.
Construction Company
Challenge: Scattered quotations and delayed payment follow-ups across site projects.
Solution: Unified CRM for proposals, contracts, invoices, and project handoff.
Results: 32% faster quotation turnaround and clearer collections visibility.
Read moreSoftware Company
Challenge: Sales and delivery teams used separate tools with no shared pipeline.
Solution: Lead → opportunity → invoice → project workflow in one cloud CRM.
Results: Won deals convert to projects automatically with owner accountability.
Read moreTraining Institute
Challenge: Enrollment leads leaked between counselors and finance.
Solution: Lead scoring, payment slips, and follow-up automation.
Results: Higher conversion from inquiry to paid enrollment.
Read moreHealthcare
Challenge: Sensitive documents lived in email threads.
Solution: Role-based CRM with document controls and audit activity.
Results: Cleaner compliance posture with faster client response.
Read moreRetail
Challenge: Multi-brand B2B accounts lacked invoice aging insight.
Solution: Client CRM with invoices, aging reports, and analytics.
Results: Finance recovered overdue balances with weekly aging reviews.
Read morePricing
Simple SaaS Pricing
Start lean, then scale into Business or Enterprise as your teams grow.
MonthlyYearly (save ~20%)
Starter
For small teams launching CRM fundamentals.
$470/yr
- Up to 5 users
- Leads & clients
- Quotations
- Basic reports
- Email support
Popular
Professional
For growing sales and delivery organizations.
$1240/yr
- Up to 25 users
- Pipeline & projects
- Invoices & payments
- Automation rules
- Campaigns
- Priority support
Business
For multi-team operations across UAE & India.
$2390/yr
- Up to 100 users
- HR & employees
- Advanced analytics
- Integrations hub
- Custom branding
- SLA support
Enterprise
For multi-branch groups needing governance and scale.
Custom
- Unlimited users*
- SSO roadmap
- Dedicated success
- Custom workflows
- Security reviews
- Onboarding program
Ecosystem
Integrations
Connect the tools your teams already use — with more adapters shipping continuously.
Google WorkspaceMicrosoft 365OutlookSlackWhatsAppStripeRazorpayQuickBooksXeroZoomTeamsSupabaseAWSAzureGoogle CloudOpenAIClaudeGitHubGitLabJiraZapierWebhooks
Trust
Enterprise Security
ISO 27001 Ready
SOC 2 Ready
GDPR Ready
SSL / TLS
AES-256 Encryption
Role Permissions
Audit Logs
Cloud Backup
Daily Backups
Secure Authentication
FAQ
Frequently Asked Questions
Straight answers for IT, finance, and commercial leaders evaluating CRM.
Yes. We support structured imports for clients, leads, and historical documents, with a guided onboarding plan for UAE and India teams.
Ready to Transform Your Business?
Join software, construction, training, and healthcare teams who run sales-to-delivery on Smart Software CRM.